Online Counseling: Hype or Hope?
Online therapy, email therapy, virtual therapy, cyber-counseling, e-therapy: they all refer to therapy or counseling using the internet, most often by email. Online counseling is a powerful tool for helping people to gain insight and resolve the problems that interfere with the quality of their lives. Therapists typically use email exchanges in online counseling work, and may supplement them with phone sessions (if necessary or requested) at appropriate points in the process.